/* Cho UI v1 — source. Build output is copied to public/assets/cho-ui/1.0.0/. */
:root {
  --cho-canvas: #f7f7f3;
  --cho-surface: #ffffff;
  --cho-surface-inset: #f0f1ec;
  --cho-ink: #17201b;
  --cho-ink-secondary: #58625b;
  --cho-ink-muted: #7b847d;
  --cho-border: color-mix(in srgb, var(--cho-ink) 13%, transparent);
  --cho-border-strong: color-mix(in srgb, var(--cho-ink) 22%, transparent);
  --cho-accent: #1f7551;
  --cho-accent-strong: #14543a;
  --cho-accent-on: #ffffff;
  --cho-success: #23754d;
  --cho-warning: #9a6110;
  --cho-danger: #a63838;
  --cho-focus: #1f7551;
  --cho-font: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  --cho-unit: 4px;
  --cho-radius-control: 8px;
  --cho-radius-panel: 12px;
  --cho-shadow-lift: 0 0 0 1px rgba(23, 32, 27, .06), 0 1px 2px -1px rgba(23, 32, 27, .08), 0 8px 24px -16px rgba(23, 32, 27, .22);
}

* { box-sizing: border-box; }
html { min-height: 100%; font-family: var(--cho-font); -webkit-font-smoothing: antialiased; }
body { min-height: 100%; margin: 0; color: var(--cho-ink); background: var(--cho-canvas); }
button, input, select, textarea { font: inherit; }
a { color: inherit; }

.cho-app-shell { height: 100dvh; display: grid; grid-template-columns: 248px minmax(0, 1fr); grid-template-rows: minmax(0, 1fr); }
.cho-inbox__list, .cho-thread__scroll, .cho-context, .cho-sidebar { scrollbar-width: thin; scrollbar-color: color-mix(in srgb, var(--cho-ink) 20%, transparent) transparent; }
.cho-inbox__list::-webkit-scrollbar, .cho-thread__scroll::-webkit-scrollbar, .cho-context::-webkit-scrollbar, .cho-sidebar::-webkit-scrollbar { width: 8px; height: 8px; }
.cho-inbox__list::-webkit-scrollbar-track, .cho-thread__scroll::-webkit-scrollbar-track, .cho-context::-webkit-scrollbar-track, .cho-sidebar::-webkit-scrollbar-track { background: transparent; }
.cho-inbox__list::-webkit-scrollbar-thumb, .cho-thread__scroll::-webkit-scrollbar-thumb, .cho-context::-webkit-scrollbar-thumb, .cho-sidebar::-webkit-scrollbar-thumb { border: 2px solid transparent; border-radius: 999px; background: color-mix(in srgb, var(--cho-ink) 18%, transparent); background-clip: padding-box; }
.cho-inbox__list::-webkit-scrollbar-thumb:hover, .cho-thread__scroll::-webkit-scrollbar-thumb:hover, .cho-context::-webkit-scrollbar-thumb:hover, .cho-sidebar::-webkit-scrollbar-thumb:hover { background: color-mix(in srgb, var(--cho-ink) 32%, transparent); background-clip: padding-box; }
.cho-sidebar { display: flex; flex-direction: column; gap: calc(var(--cho-unit) * 8); padding: calc(var(--cho-unit) * 7) calc(var(--cho-unit) * 5); border-right: 1px solid var(--cho-border); background: var(--cho-canvas); overflow-y: auto; }
.cho-wordmark { font-size: 17px; font-weight: 700; letter-spacing: -.035em; text-decoration: none; }
.cho-wordmark span { display: block; margin-top: 2px; color: var(--cho-ink-secondary); font-size: 12px; font-weight: 550; letter-spacing: 0; }
.cho-nav { display: grid; gap: var(--cho-unit); }
.cho-nav__item { padding: 9px 10px; border-radius: var(--cho-radius-control); color: var(--cho-ink-secondary); font-size: 14px; font-weight: 550; text-decoration: none; }
.cho-nav__item:hover { background: var(--cho-surface-inset); color: var(--cho-ink); }
.cho-nav__item--active { color: var(--cho-accent-strong); background: color-mix(in srgb, var(--cho-accent) 10%, transparent); }
.cho-nav__group { display: grid; gap: 2px; margin: 2px 0 0; padding: 0 0 0 8px; border-left: 1px solid var(--cho-border); }
.cho-nav__sub { display: flex; align-items: center; justify-content: space-between; gap: 8px; padding: 6px 10px; border-radius: var(--cho-radius-control); color: var(--cho-ink-secondary); font-size: 13px; font-weight: 500; text-decoration: none; }
.cho-nav__sub:hover { background: var(--cho-surface-inset); color: var(--cho-ink); }
.cho-nav__sub--active { color: var(--cho-accent-strong); background: color-mix(in srgb, var(--cho-accent) 10%, transparent); font-weight: 600; }
.cho-nav__count { min-width: 20px; padding: 1px 6px; border-radius: 999px; background: var(--cho-surface-inset); color: var(--cho-ink-muted); font-size: 11px; font-weight: 600; text-align: center; font-variant-numeric: tabular-nums; }
.cho-nav__sub--active .cho-nav__count { color: var(--cho-accent-strong); background: color-mix(in srgb, var(--cho-accent) 14%, transparent); }
.cho-nav__sub .cho-nav__count { transition: background-color 150ms ease; }
.cho-answered-chip { justify-self: start; padding: 2px 8px; border-radius: 999px; background: #e3f5e9; color: #246044; font-size: 10.5px; font-weight: 700; letter-spacing: .01em; }
.cho-sidebar__meta { margin: auto 0 0; color: var(--cho-ink-muted); font-size: 12px; }
.cho-main { min-width: 0; padding: clamp(24px, 4vw, 64px); }
.cho-page-header { display: flex; align-items: start; justify-content: space-between; gap: 24px; max-width: 1120px; margin: 0 auto 40px; }
.cho-kicker { margin: 0 0 8px; color: var(--cho-accent-strong); font-size: 12px; font-weight: 650; }
h1 { max-width: 18ch; margin: 0; font-size: clamp(30px, 4vw, 48px); line-height: .98; letter-spacing: -.055em; }
.cho-page-header__lead { max-width: 56ch; margin: 16px 0 0; color: var(--cho-ink-secondary); font-size: 15px; line-height: 1.55; }
.cho-button { min-height: 40px; padding: 9px 14px; border: 1px solid transparent; border-radius: var(--cho-radius-control); cursor: pointer; font-size: 14px; font-weight: 650; line-height: 1.25; transition: background-color 150ms ease, border-color 150ms ease, transform 100ms ease; }
.cho-button:focus-visible, .cho-nav__item:focus-visible { outline: 3px solid color-mix(in srgb, var(--cho-focus) 32%, transparent); outline-offset: 2px; }
.cho-button:active { transform: scale(.98); }
.cho-button--primary { color: var(--cho-accent-on); background: var(--cho-accent); box-shadow: var(--cho-shadow-lift); }
.cho-button--primary:hover { background: var(--cho-accent-strong); }
.cho-button--secondary { color: var(--cho-ink); border-color: var(--cho-border-strong); background: var(--cho-surface); }
.cho-button--secondary:hover { background: var(--cho-surface-inset); }
.cho-button--danger { color: #fff; background: var(--cho-danger); }
.cho-button--quiet { color: var(--cho-ink-secondary); background: transparent; }
.cho-empty-state { display: grid; flex: 1; justify-items: start; align-content: center; gap: 16px; padding: 32px; }
.cho-empty-state p { max-width: 42ch; margin: 0; color: var(--cho-ink-secondary); line-height: 1.5; }
.cho-status { display: inline-flex; align-items: center; min-height: 24px; padding: 3px 8px; border-radius: 999px; font-size: 12px; font-weight: 650; line-height: 1; }
.cho-status--new { color: #315c9e; background: #e8f0ff; }
.cho-status--in-progress { color: #7a5314; background: #fff2d7; }
.cho-status--waiting-customer { color: #73569c; background: #f2eaff; }
.cho-status--resolved { color: #246044; background: #e3f5e9; }
.cho-status--closed { color: var(--cho-ink-secondary); background: var(--cho-surface-inset); }
.cho-auth { width: min(100% - 40px, 440px); margin: min(14vh, 120px) auto; padding: 32px; border: 1px solid var(--cho-border); border-radius: var(--cho-radius-panel); background: var(--cho-surface); box-shadow: var(--cho-shadow-lift); }
.cho-auth h1 { font-size: 32px; }
.cho-auth > p:not(.cho-kicker):not(.cho-alert) { color: var(--cho-ink-secondary); line-height: 1.55; }
.cho-form, .cho-context form, .cho-draft { display: grid; gap: 16px; }
.cho-form label, .cho-context label, .cho-draft label { display: grid; gap: 7px; color: var(--cho-ink-secondary); font-size: 12px; font-weight: 650; }
.cho-form input, .cho-context select, .cho-draft textarea { width: 100%; border: 1px solid var(--cho-border-strong); border-radius: var(--cho-radius-control); background: var(--cho-surface-inset); color: var(--cho-ink); padding: 10px 11px; outline: none; }
.cho-form input:focus, .cho-context select:focus, .cho-draft textarea:focus { border-color: var(--cho-focus); box-shadow: 0 0 0 3px color-mix(in srgb, var(--cho-focus) 18%, transparent); }
.cho-alert { padding: 10px 12px; border-radius: 8px; color: var(--cho-danger); background: color-mix(in srgb, var(--cho-danger) 9%, var(--cho-surface)); font-size: 14px; line-height: 1.4; }
.cho-support { min-width: 0; min-height: 0; padding: 0; overflow: hidden; }
.cho-workspace { display: grid; grid-template-columns: minmax(250px, .72fr) minmax(390px, 1.5fr) minmax(230px, .62fr); grid-template-rows: minmax(0, 1fr); min-height: 0; height: 100%; overflow: hidden; background: var(--cho-surface); }
.cho-inbox { display: flex; flex-direction: column; min-height: 0; overflow: hidden; border-right: 1px solid var(--cho-border); background: color-mix(in srgb, var(--cho-surface-inset) 40%, var(--cho-surface)); }
.cho-inbox__list { flex: 1; min-height: 0; overflow-y: auto; }
.cho-inbox header { display: flex; align-items: baseline; justify-content: space-between; padding: 18px 16px 12px; }
.cho-inbox h2, .cho-context h2, .cho-thread h2 { margin: 0; font-size: 16px; letter-spacing: -.02em; }
.cho-inbox header span { color: var(--cho-ink-muted); font-size: 12px; }
.cho-inbox-item { position: relative; display: grid; gap: 5px; padding: 14px 16px 14px 22px; border-top: 1px solid var(--cho-border); color: inherit; text-decoration: none; }
.cho-inbox-item:hover { background: var(--cho-surface); }
.cho-inbox-item.is-active { background: color-mix(in srgb, var(--cho-accent) 8%, var(--cho-surface)); }
.cho-inbox-item strong { overflow: hidden; font-size: 13px; text-overflow: ellipsis; white-space: nowrap; }
.cho-inbox-item__customer { overflow: hidden; color: var(--cho-ink-secondary); font-size: 12px; font-weight: 600; text-overflow: ellipsis; white-space: nowrap; }
.cho-inbox-item.is-active .cho-inbox-item__customer { color: var(--cho-accent); }
.cho-thread__customer { margin: 2px 0 0; color: var(--cho-ink-secondary); font-size: 13px; }
.cho-inbox-item small { display: -webkit-box; overflow: hidden; color: var(--cho-ink-secondary); font-size: 12px; line-height: 1.35; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
.cho-priority { position: absolute; top: 18px; left: 10px; width: 5px; height: 5px; border-radius: 99px; background: var(--cho-ink-muted); }.cho-priority--high,.cho-priority--urgent { background: var(--cho-danger); }.cho-priority--low { background: var(--cho-success); }
.cho-thread { display: flex; min-width: 0; min-height: 0; flex-direction: column; padding: 24px; border-right: 1px solid var(--cho-border); }
.cho-thread > header { flex: none; padding-bottom: 18px; border-bottom: 1px solid var(--cho-border); }
.cho-message { max-width: 100%; padding: 13px 15px; border-radius: 10px; background: var(--cho-surface-inset); }.cho-message--outbound { justify-self: end; background: color-mix(in srgb, var(--cho-accent) 10%, var(--cho-surface)); }.cho-message small,.cho-draft-history small { color: var(--cho-ink-muted); font-size: 11px; }.cho-message p { margin: 7px 0 0; font-size: 14px; line-height: 1.5; white-space: normal; }
.cho-thread__scroll { display: grid; flex: 1; min-height: 0; align-content: start; gap: 14px; overflow-y: auto; padding: 20px 0; }
.cho-thread__composer { flex: none; display: grid; gap: 8px; padding-top: 12px; border-top: 1px solid var(--cho-border); }
.cho-composer { display: grid; gap: 8px; }
.cho-composer__input { width: 100%; min-height: 0; padding: 10px 12px; border: 1px solid var(--cho-border-strong); border-radius: 10px; background: var(--cho-surface-inset); color: var(--cho-ink); font-size: 14px; line-height: 1.5; outline: none; resize: none; transition: border-color 150ms ease, box-shadow 150ms ease, background-color 150ms ease; }
.cho-composer__input:focus { border-color: var(--cho-focus); background: var(--cho-surface); box-shadow: 0 0 0 3px color-mix(in srgb, var(--cho-focus) 18%, transparent); }
.cho-composer.is-expanded .cho-composer__input { min-height: 320px; }
.cho-composer__bar { display: flex; align-items: center; gap: 8px; }
.cho-composer__tools { display: flex; align-items: center; gap: 2px; }
.cho-composer__tool { display: inline-flex; align-items: center; justify-content: center; width: 30px; height: 30px; padding: 0; border: 1px solid transparent; border-radius: 7px; color: var(--cho-ink-muted); background: transparent; cursor: pointer; transition: color 120ms ease, background-color 120ms ease; }
.cho-composer__tool:hover:not(:disabled) { color: var(--cho-accent-strong); background: color-mix(in srgb, var(--cho-accent) 10%, transparent); }
.cho-composer__tool:focus-visible { outline: 2px solid color-mix(in srgb, var(--cho-focus) 45%, transparent); outline-offset: 1px; }
.cho-composer__tool:disabled { opacity: .38; cursor: not-allowed; }
.cho-composer__hint { min-width: 0; overflow: hidden; color: var(--cho-accent-strong); font-size: 11.5px; font-weight: 600; text-overflow: ellipsis; white-space: nowrap; }
.cho-composer__refresh { color: var(--cho-accent-strong); font-size: 11.5px; font-weight: 600; text-decoration: underline; white-space: nowrap; }
.cho-composer__send { min-height: 32px; margin-left: auto; padding: 6px 14px; font-size: 13px; }
.cho-composer__note { margin: 0; color: var(--cho-ink-muted); font-size: 11px; line-height: 1.4; }
.cho-context { display: flex; flex-direction: column; min-height: 0; overflow-y: auto; padding: 22px 18px; background: color-mix(in srgb, var(--cho-surface-inset) 28%, var(--cho-surface)); }.cho-context h3 { margin: 0 0 10px; font-size: 13px; }.cho-context hr { border: 0; border-top: 1px solid var(--cho-border); margin: 22px 0; flex: none; }.cho-draft-history { margin-top: 10px; }.cho-draft-history p { margin: 4px 0 0; color: var(--cho-ink-secondary); font-size: 12px; line-height: 1.45; }.cho-muted,.cho-safety-note { color: var(--cho-ink-muted); font-size: 12px; line-height: 1.45; }
.cho-order-context { position: relative; margin-top: 20px; padding: 16px; overflow: hidden; border: 1px solid color-mix(in srgb, var(--cho-accent) 19%, var(--cho-border)); border-radius: 10px; background: var(--cho-surface); box-shadow: 0 1px 2px rgba(23, 32, 27, .04); }
.cho-order-context::before { position: absolute; inset: 0 auto 0 0; width: 3px; background: var(--cho-accent); content: ''; }
.cho-order-context__header { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; padding-left: 4px; }
.cho-order-context__eyebrow { margin: 0 0 3px; color: var(--cho-ink-muted); font-size: 10px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; }
.cho-order-context h3 { margin: 0; color: var(--cho-ink); font-size: 18px; font-weight: 720; letter-spacing: -.035em; }
.cho-order-context__source { display: inline-flex; align-items: center; min-height: 22px; padding: 3px 7px; border-radius: 99px; color: var(--cho-accent-strong); background: color-mix(in srgb, var(--cho-accent) 9%, var(--cho-surface)); font-size: 10px; font-weight: 700; letter-spacing: .025em; }
.cho-order-context__metrics { display: grid; grid-template-columns: 1fr 1fr; gap: 10px 8px; margin: 16px 0; padding: 0; }
.cho-order-context__metrics div { min-width: 0; padding: 9px 10px; border-radius: 7px; background: var(--cho-surface-inset); }
.cho-order-context__metrics dt { margin: 0 0 4px; color: var(--cho-ink-muted); font-size: 10px; font-weight: 700; letter-spacing: .055em; text-transform: uppercase; }
.cho-order-context__metrics dd { margin: 0; color: var(--cho-ink); font-size: 12px; font-weight: 650; line-height: 1.35; }
.cho-order-context__state { display: inline-flex; color: var(--cho-accent-strong); }
.cho-order-context__metrics .cho-order-context__total { grid-column: 1 / -1; display: flex; align-items: end; justify-content: space-between; background: color-mix(in srgb, var(--cho-accent) 6%, var(--cho-surface)); }
.cho-order-context__total dd { font-size: 16px; font-weight: 750; font-variant-numeric: tabular-nums; letter-spacing: -.025em; }
.cho-order-context footer { display: flex; justify-content: space-between; gap: 8px; color: var(--cho-ink-muted); font-size: 10px; line-height: 1.35; }
.cho-order-context footer span:last-child { color: var(--cho-accent-strong); font-weight: 650; text-align: right; }
.cho-order-context--pending { border-color: color-mix(in srgb, var(--cho-warning) 28%, var(--cho-border)); background: color-mix(in srgb, var(--cho-warning) 4%, var(--cho-surface)); }
.cho-order-context--pending::before { background: var(--cho-warning); }
.cho-order-context--pending .cho-order-context__source { color: var(--cho-warning); background: color-mix(in srgb, var(--cho-warning) 10%, var(--cho-surface)); }
.cho-order-context--pending footer span:last-child { color: var(--cho-warning); }
.cho-order-context__pending-copy { margin: 15px 0; padding: 10px 11px; border-radius: 7px; color: var(--cho-ink-secondary); background: color-mix(in srgb, var(--cho-warning) 7%, var(--cho-surface)); font-size: 12px; line-height: 1.5; }
.cho-inbox__search { position: sticky; top: 0; z-index: 2; flex: none; padding: 10px 14px 12px; border-bottom: 1px solid var(--cho-border); background: color-mix(in srgb, var(--cho-surface-inset) 40%, var(--cho-surface)); }
.cho-inbox__search input[type="search"] { width: 100%; padding: 8px 10px; border: 1px solid var(--cho-border-strong); border-radius: var(--cho-radius-control); background: var(--cho-surface); color: var(--cho-ink); font-size: 13px; outline: none; }
.cho-inbox__search input[type="search"]:focus { border-color: var(--cho-focus); box-shadow: 0 0 0 3px color-mix(in srgb, var(--cho-focus) 18%, transparent); }
.cho-inbox__pages { display: flex; flex: none; justify-content: space-between; gap: 8px; min-height: 0; padding: 8px 14px; border-top: 1px solid var(--cho-border); }.cho-inbox__pages a { color: var(--cho-accent-strong); font-size: 12px; font-weight: 600; text-decoration: none; }.cho-inbox__pages a:hover { text-decoration: underline; }
.cho-message--outbound p { color: color-mix(in srgb, var(--cho-accent-strong) 82%, var(--cho-ink)); }
.cho-message--outbound small .cho-message__tag { color: var(--cho-accent-strong); font-weight: 650; }
.cho-msg-actions__form { margin: 0; }
.cho-icon-btn { display: inline-flex; align-items: center; justify-content: center; width: 30px; height: 30px; padding: 0; border: 1px solid transparent; border-radius: 7px; color: var(--cho-ink-muted); background: transparent; cursor: pointer; transition: color 120ms ease, background-color 120ms ease, border-color 120ms ease; }
.cho-icon-btn:hover { color: var(--cho-danger); background: color-mix(in srgb, var(--cho-danger) 10%, transparent); }
.cho-icon-btn:focus-visible { outline: 2px solid color-mix(in srgb, var(--cho-focus) 45%, transparent); outline-offset: 1px; }
.cho-thread__head { display: flex; align-items: start; justify-content: space-between; gap: 16px; }
.cho-thread__delete { margin-top: 2px; border-color: var(--cho-border); background: var(--cho-surface); }
.cho-thread__toolbar { display: flex; align-items: center; gap: 4px; margin-top: 2px; flex: none; }
.cho-status-actions { display: flex; align-items: center; gap: 2px; }
.cho-status-actions__form { display: contents; }
.cho-status-actions__btn { display: inline-flex; align-items: center; justify-content: center; width: 30px; height: 30px; padding: 0; border: 1px solid transparent; border-radius: 7px; color: var(--cho-ink-muted); background: transparent; cursor: pointer; transition: color 120ms ease, background-color 120ms ease, border-color 120ms ease; }
.cho-status-actions__btn:hover { color: var(--cho-accent-strong); background: color-mix(in srgb, var(--cho-accent) 10%, transparent); }
.cho-status-actions__btn:focus-visible { outline: 2px solid color-mix(in srgb, var(--cho-focus) 45%, transparent); outline-offset: 1px; }
.cho-status-actions__btn--is-active { color: var(--cho-accent-strong); background: color-mix(in srgb, var(--cho-accent) 10%, transparent); border-color: color-mix(in srgb, var(--cho-accent) 25%, transparent); }
.cho-status-sep { width: 1px; height: 20px; background: var(--cho-border-strong); margin: 0 4px; }
.cho-purge-dialog { width: min(100% - 32px, 420px); padding: 0; border: 0; border-radius: 14px; background: var(--cho-surface); color: var(--cho-ink); box-shadow: 0 20px 60px rgba(0,0,0,.22), 0 0 0 1px var(--cho-border); }
.cho-purge-dialog::backdrop { background: rgba(12, 14, 13, .45); }
.cho-purge-dialog__body { display: grid; gap: 14px; padding: 24px; }
.cho-purge-dialog__header { display: flex; align-items: start; gap: 12px; }
.cho-purge-dialog__icon { display: inline-flex; align-items: center; justify-content: center; flex: none; width: 40px; height: 40px; border-radius: 10px; color: var(--cho-danger); background: color-mix(in srgb, var(--cho-danger) 12%, var(--cho-surface)); }
.cho-purge-dialog__header h2 { margin: 0; font-size: 17px; letter-spacing: -.02em; }
.cho-purge-dialog__header .cho-kicker { margin: 0 0 2px; }
.cho-purge-dialog__close { display: inline-flex; align-items: center; justify-content: center; width: 30px; height: 30px; margin-left: auto; border: 0; border-radius: 7px; color: var(--cho-ink-muted); background: transparent; font-size: 18px; cursor: pointer; }
.cho-purge-dialog__close:hover { color: var(--cho-ink); background: var(--cho-surface-inset); }
.cho-purge-dialog__warning { margin: 0; padding: 10px 12px; border-radius: 8px; color: var(--cho-danger); background: color-mix(in srgb, var(--cho-danger) 8%, var(--cho-surface)); font-size: 13px; line-height: 1.5; }
.cho-purge-dialog__confirm { display: grid; gap: 6px; color: var(--cho-ink-secondary); font-size: 12px; font-weight: 650; }
.cho-purge-dialog__confirm input { padding: 9px 11px; border: 1px solid var(--cho-border-strong); border-radius: var(--cho-radius-control); background: var(--cho-surface-inset); color: var(--cho-ink); font-size: 14px; }
.cho-purge-dialog__confirm input:focus { outline: none; border-color: var(--cho-danger); box-shadow: 0 0 0 3px color-mix(in srgb, var(--cho-danger) 18%, transparent); }
.cho-purge-dialog__actions { display: flex; justify-content: flex-end; gap: 10px; margin-top: 2px; }
@media (max-width: 1080px) { .cho-workspace { grid-template-columns: minmax(230px,.72fr) minmax(390px,1.4fr); }.cho-context { display: flex; flex-direction: column; grid-column: 1 / -1; min-height: 0; max-height: 40vh; overflow-y: auto; border-top: 1px solid var(--cho-border); gap: 0; padding: 20px; }.cho-context hr { display:none; } }
@media (max-width: 760px) { .cho-order-context { margin-top: 0; }.cho-order-context footer { display: grid; }.cho-order-context footer span:last-child { text-align: left; } .cho-app-shell { grid-template-columns: 1fr; } .cho-sidebar { gap: 16px; padding: 16px 20px; border-right: 0; border-bottom: 1px solid var(--cho-border); overflow: visible; flex: none; } .cho-nav { grid-template-columns: repeat(2, minmax(0, 1fr)); } .cho-nav__group { grid-column: 1 / -1; grid-template-columns: repeat(4, minmax(0, 1fr)); padding-left: 0; border-left: 0; gap: 4px; } .cho-nav__sub { flex-direction: row; padding: 6px 8px; border: 1px solid var(--cho-border); } .cho-sidebar__meta { display: none; } .cho-page-header { display: grid; margin-bottom: 28px; } .cho-support { min-height: 0; overflow: visible; }.cho-workspace { display:block; height: auto; min-height: 0; overflow:visible; }.cho-inbox,.cho-thread { border-right:0; border-bottom:1px solid var(--cho-border); }.cho-inbox { max-height: 340px; }.cho-thread { padding:18px; }.cho-context { display:grid; grid-template-columns:1fr; }.cho-message { max-width: 100%; }.cho-thread__head { flex-wrap: wrap; }.cho-thread__toolbar { order: 3; width: 100%; margin-top: 12px; }.cho-status-sep { display:none; }.cho-composer__hint,.cho-composer__note { display:none; } }
@media (prefers-reduced-motion: reduce) { *, *::before, *::after { scroll-behavior: auto !important; transition-duration: .01ms !important; animation-duration: .01ms !important; } }

/* 1.1.7: received attachments are validated raster images and documents, never remote URLs. */
.cho-attachments { margin-top: calc(var(--cho-unit) * 4); }
.cho-attachments ul { list-style: none; padding: 0; margin: 0; display: flex; flex-wrap: wrap; gap: calc(var(--cho-unit) * 3); }
.cho-attachment { display: flex; flex-direction: column; gap: var(--cho-unit); min-width: 0; max-width: 100%; padding: calc(var(--cho-unit) * 3); background: var(--cho-surface-inset); border-radius: var(--cho-radius-control); overflow-wrap: anywhere; }
.cho-attachment a { color: var(--cho-accent-strong); font-size: 13px; font-weight: 550; }
.cho-attachment a:hover { color: var(--cho-ink); text-decoration: underline; }
.cho-attachment a:focus-visible { outline: 2px solid var(--cho-focus); outline-offset: 4px; }
.cho-attachment a:active { opacity: .75; }
.cho-attachment__preview { display: flex; flex-direction: column; gap: calc(var(--cho-unit) * 2); }
.cho-attachment__preview img { display: block; max-width: 100%; object-fit: contain; background: var(--cho-surface); border-radius: var(--cho-unit); outline: 1px solid rgba(0,0,0,.1); }
.cho-attachment__download { min-height: 44px; display: flex; align-items: center; }
.cho-attachment small { color: var(--cho-ink-secondary); font-variant-numeric: tabular-nums; }
.cho-attachment .cho-attachment__warning { color: var(--cho-warning); }

/* 1.1.8: received attachments live in the case column, never at the end of a message body. */
.cho-context .cho-attachments { margin-top: 0; }
.cho-context .cho-attachments ul { flex-direction: column; }
.cho-context .cho-attachment { width: 100%; }
.cho-context .cho-attachment__preview img { width: 100%; height: auto; }
.cho-context .cho-attachment__preview span { color: var(--cho-accent-strong); font-size: 13px; font-weight: 550; }

/* 1.1.9: compact attachment rows in the case column — small thumbnail, one line of text. */
.cho-context .cho-attachments ul { flex-direction: column; gap: calc(var(--cho-unit) * 2); }
.cho-context .cho-attachment { flex-direction: row; flex-wrap: wrap; align-items: center; gap: calc(var(--cho-unit) * 2); padding: calc(var(--cho-unit) * 2); }
.cho-context .cho-attachment__preview { display: block; flex: 0 0 auto; }
.cho-context .cho-attachment__preview img { width: 44px; height: 44px; object-fit: cover; border-radius: 6px; }
.cho-context .cho-attachment__preview span { display: none; }
.cho-context .cho-attachment__download { display: block; flex: 1 1 0; min-width: 0; min-height: 0; overflow: hidden; white-space: nowrap; text-overflow: ellipsis; }
.cho-context .cho-attachment > small { flex: 1 1 100%; }
.cho-context .cho-attachment > strong { flex: 1 1 0; min-width: 0; }

/* 1.1.10: one compact row per attachment — thumbnail, filename, download icon. No size/date line. */
.cho-context .cho-attachments ul { gap: calc(var(--cho-unit) * 2); }
.cho-context .cho-attachment { align-items: center; gap: calc(var(--cho-unit) * 2); }
.cho-context .cho-attachment__glyph { display: flex; flex: 0 0 auto; align-items: center; justify-content: center; width: 44px; height: 44px; border-radius: 6px; background: var(--cho-surface); color: var(--cho-ink-secondary); }
.cho-context .cho-attachment__name { flex: 1 1 auto; min-width: 0; overflow: hidden; color: var(--cho-ink); font-size: 13px; font-weight: 550; white-space: nowrap; text-overflow: ellipsis; }
.cho-context .cho-attachment__download { display: flex; flex: 0 0 auto; align-items: center; justify-content: center; width: 30px; height: 30px; min-height: 0; padding: 0; border-radius: 8px; color: var(--cho-accent-strong); }
.cho-context .cho-attachment__download:hover { color: var(--cho-ink); background: color-mix(in srgb, var(--cho-accent) 9%, transparent); }
.cho-context .cho-attachment__warning { flex: 1 1 100%; }

/* 1.1.11: aviso del compositor cuando Clara no ha podido preparar el borrador. */
.cho-composer__hint--warning { color: var(--cho-danger); }

/* 1.1.12: pagina "Como funciona" - esquema del flujo de borradores dentro de la webapp. */
.cho-nav__item--quiet { color: var(--cho-ink-muted); font-weight: 500; }
.cho-nav__item--quiet.cho-nav__item--active { color: var(--cho-accent-strong); }
.cho-howto { grid-column: 2; min-width: 0; min-height: 0; overflow-y: auto; padding: calc(var(--cho-unit) * 6) calc(var(--cho-unit) * 8) calc(var(--cho-unit) * 10); }
.cho-howto__head { max-width: 760px; }
.cho-howto__head h1 { margin: calc(var(--cho-unit) * 2) 0 calc(var(--cho-unit) * 2); font-size: 25px; letter-spacing: -.01em; }
.cho-howto__lead { margin: 0; color: var(--cho-ink-secondary); font-size: 15px; line-height: 1.5; }
.cho-howto__section { max-width: 860px; margin-top: calc(var(--cho-unit) * 8); }
.cho-howto__section h2 { margin: 0 0 calc(var(--cho-unit) * 3); font-size: 17px; }
.cho-flow { max-width: 860px; margin: calc(var(--cho-unit) * 6) 0 0; padding: 0; list-style: none; display: grid; gap: calc(var(--cho-unit) * 2); }
.cho-flow__step { display: flex; gap: calc(var(--cho-unit) * 3); align-items: flex-start; padding: calc(var(--cho-unit) * 3) calc(var(--cho-unit) * 4); border: 1px solid var(--cho-border); border-radius: var(--cho-radius-panel); background: var(--cho-surface); }
.cho-flow__index { flex: 0 0 auto; display: flex; align-items: center; justify-content: center; width: 26px; height: 26px; border-radius: 99px; background: color-mix(in srgb, var(--cho-accent) 12%, var(--cho-surface)); color: var(--cho-accent-strong); font-size: 12px; font-weight: 700; }
.cho-flow__title { display: flex; flex-wrap: wrap; gap: calc(var(--cho-unit) * 2); align-items: center; margin: 0 0 calc(var(--cho-unit) * 1); font-size: 14px; font-weight: 650; }
.cho-flow__text { margin: 0; color: var(--cho-ink-secondary); font-size: 13.5px; line-height: 1.55; }
.cho-tag { display: inline-block; padding: 2px 9px; border-radius: 99px; font-size: 11px; font-weight: 600; }
.cho-tag--auto { color: var(--cho-accent-strong); background: color-mix(in srgb, var(--cho-accent) 12%, var(--cho-surface)); }
.cho-tag--readonly { color: var(--cho-ink-secondary); background: color-mix(in srgb, var(--cho-ink-muted) 15%, var(--cho-surface)); }
.cho-tag--human { color: var(--cho-accent-on); background: var(--cho-accent-strong); }
.cho-howto__grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(250px, 1fr)); gap: calc(var(--cho-unit) * 3); }
.cho-howto__card { padding: calc(var(--cho-unit) * 4); border: 1px solid var(--cho-border); border-radius: var(--cho-radius-panel); background: var(--cho-surface); }
.cho-howto__card h3 { margin: 0 0 calc(var(--cho-unit) * 1); font-size: 14px; }
.cho-howto__card p { margin: 0; color: var(--cho-ink-secondary); font-size: 13px; line-height: 1.5; }
.cho-howto__card .cho-howto__when { margin-bottom: calc(var(--cho-unit) * 2); color: var(--cho-accent-strong); font-size: 12px; font-weight: 600; }
.cho-howto__table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
.cho-howto__table th, .cho-howto__table td { padding: calc(var(--cho-unit) * 3); text-align: left; vertical-align: top; border-bottom: 1px solid var(--cho-border); }
.cho-howto__table th { width: 210px; font-weight: 600; }
.cho-howto__table td { color: var(--cho-ink-secondary); line-height: 1.55; }
.cho-howto__list { margin: 0; padding-left: calc(var(--cho-unit) * 5); color: var(--cho-ink-secondary); font-size: 13.5px; line-height: 1.9; }
.cho-howto__note { margin: 0; padding: calc(var(--cho-unit) * 4); border: 1px solid var(--cho-border); border-radius: var(--cho-radius-panel); background: color-mix(in srgb, var(--cho-accent) 5%, var(--cho-surface)); color: var(--cho-ink-secondary); font-size: 13.5px; line-height: 1.55; }
@media (max-width: 1100px) { .cho-howto { padding: calc(var(--cho-unit) * 5) calc(var(--cho-unit) * 4) calc(var(--cho-unit) * 8); } .cho-howto__table th { width: 150px; } }

/* 1.1.13: adjuntos salientes en el compositor (colocar, revisar y quitar antes de enviar). */
.cho-composer__file { display: none; }
.cho-composer__attachments { display: flex; flex-direction: column; gap: calc(var(--cho-unit) * 1); margin: 0 0 calc(var(--cho-unit) * 2); padding: 0; list-style: none; }
.cho-composer__attachment { display: flex; align-items: center; gap: calc(var(--cho-unit) * 2); padding: calc(var(--cho-unit) * 1) calc(var(--cho-unit) * 2); border: 1px solid var(--cho-border); border-radius: var(--cho-radius-control); background: var(--cho-surface-inset); }
.cho-composer__attachment-name { flex: 1 1 auto; min-width: 0; overflow: hidden; font-size: 12.5px; font-weight: 550; white-space: nowrap; text-overflow: ellipsis; }
.cho-composer__attachment-size { flex: 0 0 auto; color: var(--cho-ink-muted); font-size: 11.5px; }
.cho-composer__attachment-remove { display: flex; flex: 0 0 auto; align-items: center; justify-content: center; width: 22px; height: 22px; min-height: 0; padding: 0; border: 0; border-radius: 6px; color: var(--cho-ink-muted); background: transparent; cursor: pointer; }
.cho-composer__attachment-remove:hover { color: var(--cho-danger); background: color-mix(in srgb, var(--cho-danger) 10%, transparent); }
.cho-composer__alert { margin: 0 0 calc(var(--cho-unit) * 2); font-size: 12.5px; }

/* 1.1.14: al seleccionar una conversacion, la bandeja mantiene la posicion de scroll. */
.cho-inbox__list { scroll-behavior: smooth; }